Client FAQS

Do you accept my insurance?

We are considered Out-Of-Network (OON) with all insurance providers. We do this for multiple reasons. Primarily, we believe in autonomy of care and that as skilled practitioners, we are the most equipped to decide what care is best for you. Additionally, we believe in efficiency and are best able to do so while working with one client at a time. Utilizing our undivided attention, we are able to achieve greater outcomes in less time than when managing multiple cases at the same time.

Fortunately, our receipts function as claim forms and can be submitted to insurance for reimbursement to the individual. The claim will go towards your OON benefits.

What forms of payment do you accept?

We accept all major credit cards, cash and check. HSA/FSA can also be used to per for clinical services.

When is payment required?

A credit card is required to reserve your appointment and payment is required at completion of the appointment.

Do you have a cancellation policy?

Yes, we require 24 hours notice for cancellation without penalty. Cancellations made less than 24 hours prior to an appointment may result in a fee.  Appointments that are not cancelled are subject to full charge for the visit.

What precautions are you taking to handle COVID-19?

Anchor Wellness is following the CDC safety guidelines. We are taking daily temperatures of staff. Masks are available for all clients and required by all practitioners. All surfaces and equipment is sanitized between visits and extra time has been added between visits and limit traffic. We are also asking all clients to remain outside or in their vehicles until their practitioner is available to welcome them. Clients who have been sick or around someone who has been sick are asked to delay their appointment for 2 weeks.

Do you do acupuncture?

No. Several of our Physical Therapists are trained in Trigger Point Dry Needling which is a technique in which a needle is inserted into a taut band in muscle (aka, trigger point) to relieve pain or tension. It is a tool in the toolbox and our PT’s are uniquely equipped to assess, diagnose and determine the best practice to help an individual overcome their current setbacks.

Can your PT’s perform spinal manipulations?

In the state of Ohio, PT’s are permitted to perform manipulations.

What is pelvic floor physical therapy?

Clients receive a private and thorough one hour evaluation by a licensed physical therapist with specialized training in the muscles of the pelvic floor. Research shows that strengthening of the pelvic floor muscles can reduce the effects of incontinence, organ prolapse, and many other conditions specific to women. Education is our greatest tool and clients are taught ways to independently manage issues such as bladder retraining, behavior/lifestyle changes, therapeutic exercise and modalities to improve quality of life. Our physical therapists are trained in manual treatment techniques, use of biofeedback for muscle retraining, and therapeutic exercise to address many of the symptoms associated with pelvic pain and incontinence.

What is really important to know is that physical therapy is the first-line treatment for stress and urge incontinence before any other interventions should be considered.

What is the difference between a Nutritionist and Dietitian?

According to nutritioned.org, “many people mistakenly use the terms “dietitian” and “nutritionist” interchangeably. Although these two professions are undoubtedly related, they maintain distinctive qualities. The biggest difference between dietitians and nutritionists lies in the legal restrictions that each title carries. Only nutritionists that become registered with Commission on Dietetic Registration (CDR) may legally declare themselves as dietitians or more precisely, registered dietitians (RDs).”

Provider FAQS

What are the benefits to joining the Anchor Wellness network?

• Anchor Wellness allows the independent, eager and risk taking health and wellness practitioner to challenge the traditional delivery of care structure without having to do it along and with all the responsibility of managing a facility and a practice.
• The structure of Anchor Wellness network allows for individual practitioners to have flat overhead with access to collaborative, like-minded care.
• Anchor Wellness streamlines processes, minimizing non-revenue generating tasks, helping providers optimize their time and passion.
• Providers in the Anchor Wellness network gain access to other like-minded providers opening an opportunity to brainstorm on interventional strategies as well as business strategies.
• Anchor Wellness works with each individual provider to understand specific goals and market opportunities and designs marketing and programming guides to achieve those goals.